Cloud4C
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WANT TO GET THOSE WORKLOADS OFF YOUR SHOULDER? DRIVE INNOVATION AND WORKLOAD MANAGEMENT SHOULDER TO SHOULDER WITH AZURE AND CLOUD4C.

Our cutting-edge managed services on Azure reduce CapEx of enterprises. And that’s not all. From deployment to 24x7monitoring, Cloud4C ensures a seamless process and environment for all your applications and other workloads.

Cloud4C is a Microsoft Gold Certified partner under the Cloud Platform

  • Cloud Services for Microsoft Azure:

    End-to-end services that unlock the flexibility and affordability of Azure in the public cloud or on premises, with full support for application transformation, migration and 24x7 management and monitoring.

  • Managed Services for VirtualPrivate Cloud:

    Our highly secure cloud compute and storageenvironment that runs critical business applicationswith precongured workload solutions, is deliveredfrom multiple locations and meets high standards fordata sovereignty and availability.

    Our Enterprise Grade Managed services help augmentheterogeneous and complexities technologyenvironments through optimized delivery model,supported by robust processes such as ITIL, ITSM,CoBIT, our proprietary service delivery processesbacked by SLAs

    Our experts help enterprises utilize the best mix ofcloud and traditional infrastructure to run their businessapplications. We determine workload needs, transformand migrate applications without disruption, furnish asecure, stable infrastructure and provide a smoothtransition.

    We’ll create a roadmap for a tailored migration of yourresources to optimize how your organization leveragesAzure.

 

CLOUD4C KEY DIFFERENTIATORS

OWNERSHIP OF CUSTOMER EXPERIENCE AND BUSINESS INTERRUPTION

SINGLE APPLICATION SLA

Cloud4C offers enterprises a single SLA at application login with end-end responsibility of IT management including security with a robust stack of 40+ information controls along with regulations and global compliances like GDPR, IRAP, FedRAMP, OJK, MAS, RBI, etc.

PROCESS INTEGRATION WITH PEOPLE,
TECHNOLOGY & TOOLS

Our home-grown capabilities around AI automate rendition with customized processes of SSRA, REDag, Delay, SIP, VESDA over and above ITIL catering to the challenging needs of true DevSecOps environment supported by 24X365 pan worldwide services

SSRA(Special situation Rapid Action) - Ensure deviations from the given services are addressed in less than 24 hours there by improving customer satisfaction

VESDA (Very Early Service Disruption Alert) – Proactive alert mechanism to minimize incidents

Redfiag & Delay – Technical and Process resolution

SIP& SIT – Service Improvement Program and Solution implementation team - to identify, anlayse, govern and execute with resolutions for issues leading to total incident reduction

 
VESDA
Delay
Red Flag
SIT
SIP
SSRA

TOOLS AND TECHNOLOGIES

In-depth research on monitoring tools and Alerts

Stringent OLAs to deliver better customer experience consistently

Open Source technologies, Ported to hyper scale platforms

Customized SLAs and Workflows based on Enterprise needs

Tools developed by in-house automation team

MYSHIFT

Myshift Portal offers a comprehensive solution and service portfolio through its own software product, Simplify management and maximizes value to the business by consolidating all core IT processes including incident, problem, and knowledge management.

  • Incident Management
  • Operational and TAT Reports
  • Integration with CSP Reports
CSP PORTAL

Cloud4C CSP (Customer Support Portal) – Customer Support Portal contain customer related infrastructure view, operations, monitoring and support of services. Dashboard contains – Devices Assigned to the Customer, Support Tickets summary, Customer User Management, Reports

CMDB

Configuration Management Database portal is a repository that acts as a data ware house for IT installations. All the hardware utilized for order implementation is recorded in this CMDB application. Complete Asset management is recorded in this application.

Monitoring

Inbuilt Monitoring with the Zabbix tool.

  • Website Monitoring

    Tracking the processes, traffic, availability and resource utilization of cloud-hosted websites.

  • Virtual Servers/Instances Monitoring

    Monitoring the virtualization infrastructure and individual virtual machines

  • Database/RDS Monitoring

    Monitoring processes, queries, availability, and consumption of cloud database resources.

  • Virtual Network Monitoring

    Monitoring virtual network resources, devices, connections, and performance

  • Storage Monitoring

    Monitoring storage resources and their processes provisioned to virtual machines, services, databases, and applications

  • AWS-CLOUDWATCH
Bundled ServicesOutcome based -Efficiency

Cloud4C harvests the cloud native technology for right sizing of your requirements leading to a Lower TCO and greater efficiencies by Porting of community reference frameworks

Shared services

Robust framework matured by serving 60+ fortune 500 enterprises to cater for your needs.

SCALABLE AND AGILE.
JUST LIKE YOUR ENTERPRISE.

Our framework is built on globally acceptable norms, and we work on any changes to compliances so that enterprises needn’t exert this burden on their IT workforce.

Services coupled with consultative approach & optimisation theory to bring efficiency in the overall customer IT eco-system

Service engineering and R&D team focusing on latest developments & product enhancements to ensure full value from their investments

  • Scalable across geographies, BUs, and portfolios, accommodates enterprise complexity
  • Rationalizes infrastructure, platform, and software in the Cloud
  • Proprietary ranking and scoring model refined over hundreds of engagements provides objective analysis
  • Fast time-to-value through early visibility of quick wins and ROI
  • Consistent, proven methodology recognized by the industry

18 CENTERS OFEXCELLENCE (COE)

Managed services portfolio
  • Infrastructure Management
  • Operating System Management
  • Network Management
  • Storage Management
  • Database Management
  • Backup Management
  • Security Management
 
Cyber Security
  • Cyber SOC Cyber Security Assessment Services
  • Network Security Services - (Cloud4C / Azure / AWS / GCP)
  • Access Control Services
  • Data Security Services
  • Virtualization Security Services
Specialized Focus
  • SAP (HANA, S/4 HANA, Basis)
  • Banking - Finacle, FIS
  • Government
  • MS Dynamics
  • Tier 1 Applications SOC

How does it work

Consumer & Healthcare Industry

Leverage the best cloud practices for increased customer care engagement.

InsuranceManagement

Insurance companies can rely on forCloud4C managed services on Azure toleverage cloud capabilities and emerge asthe key Insurance service player.

Finance IndustryManagement

By embracing managed services on Azure,the complex tasks involved in nances canbe sorted out instantly.

Manufacturing

Leverage the cloud managed services forbetter engagement with offshore facilitiesand achieve higher ROIs.

Benefits:

Make the most of managing and deploying yourworkloads with Managed Services on Azure fromCloud4C

  • Increased Productivity

    Cloud4C would manage the entireend-to-end cloud services. Enterprisescan now deploy their crucial workforce formore productive projects on the cloud.

  • Single SLA

    Getting into multiple SLAs can be quite aheadache. That’s why we offer a singleSLA with end-to-end solutions so that youcan focus on driving your business ahead.

  • Non-Core Application Support

    We offer cloud support to enterprises thatwant to move their non-core applicationssuch as HRMS or CRM to boost theirinternal operation.

  • Own Security Center

    Business data is priceless in this day andage. To mitigate data breach, we havecreated our own security centre whereAzure-Certified cybersecurityprofessionals monitor your tools 24x7.

  • Gold Partner

    Cloud 4C is a Microsoft Gold CloudPartner and Microsoft Azure ExpertManaged Services Provider. We have deepcloud experience and expertise.