About the Client

A prominent India-based platform provides enterprises with reliable, accessible solutions for brand development, protection, and loyalty across sectors. As the need for infrastructure on AWS grew, internal bandwidth constraints became evident. To ensure sustained performance and operational adaptability, the company sought to partner with an expert in AWS to manage and improve its environment.

The Challenges

After its transition from a traditional private cloud to AWS to enhance agility and API integration, the loyalty technology platform encountered challenges in managing its expanding infrastructure internally. Operational difficulties arose due to the heightened demand for real-time interaction, highlighting the necessity for a reliable AWS partner to ensure stability, performance, and cost efficiency.

The Solutions

Cloud4C expertly managed the AWS environment, tailoring it to facilitate a real-time, API-driven loyalty platform. Around-the-clock support and ongoing optimization have led to streamlined infrastructure operations, resulting in improved agility, increased uptime, and allowing internal teams to concentrate on their core priorities.

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The Solutions

Cloud4C expertly managed the AWS environment, tailoring it to facilitate a real-time, API-driven loyalty platform. Around-the-clock support and ongoing optimization have led to streamlined infrastructure operations, resulting in improved agility, increased uptime, and allowing internal teams to concentrate on their core priorities.

KEY RESULTS

Reduced security incidents by 50 percent

Achieved
99.98% uptime

Increased productivity

100% SLA
compliance

automated policy

Seamless API
integrations with
retail partners

secure access

Improved risk
posture and
cyber vigilance

cloud first foundation

Lowered TCO
by 15–25%

cloud first foundation

24/7 monitoring
and support