The firm is a MEA-based digital solutions and services leader, inspiring community advancement and long-lasting business transformations. The company invests in promising and innovative solutions, delivering integrated offerings across a number of industries. Examples include smart transit, smart city management systems, digitalizing the public sector and business services, and strengthening supply chains.

The Challenge

A significant challenge was in developing the first-of-its-kind track and trace platform for the country's pharma value chain. The core platform would be architected with SAP systems that required hosting and maintenance on cloud. The stakes are high given the enormous target audience of 10 million citizens. But starting a project of this size without a carefully thought-out cloud financial and operational strategy could have disastrous results.

The Solution

Cloud4C's SAP CoE architected a fool-proofed blueprint, transferring all SAP systems, processes, and workloads to a well architected Azure cloud solution compliant with local data laws. With AIOps-driven managed cloud operations and disaster recovery, we were able to achieve near zero downtime while ensuring quick recovery from any un-anticipated incidents. To optimise spending, improve cost visibility, and promote value-driven decision-making, we also implemented stringent cloud cost governance procedures. The platform was rolled out with wide success, instantly setting an example for pharma and healthcare transformation across the Middle East.

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Key Accelerators

10 million transactions
covered daily

14,000 drugs

End-to-end transparency
across the value chain

Improved healthcare