The Client

The client, ICICI, is India’s second largest private sector bank with INR 13.77 trillion assets. They offer top notch digitized banking services with close to 85000 employees across 5,324 branches across the country.

The Challenge

ICICI needed a scalable and secure infrastructure to manage nationwide FASTag toll application and daily transactions of 10 million. The growing transactions demanded faster response time and advanced security which could only be achieved through a matured cloud service provider.

The Solution

Cloud4C designed and deployed a virtual private cloud solution to run toll applications for the entire country. Our expertise in banking and payment practices and custom built security architecture with SIEM, HBSS and DB ensured a scalable and secure cloud landscape. The solution included a pre-integrated DR for efficient failback and failover mechanism with stringent RTO/RPO. Additionally, our AIOps framework and multi-skilled, multi technology expertise of 23 COEs and expert level 24*7*365 monitoring enhanced Managed Services Support for the client.

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Key Accelerators

RPA certified experts Compliance ready security solutions designed to meet evolving digital banking requirements.
Benchmark RPA solutions Fully Managed virtual private cloud to support security and scalability solutions.
Experience in building RPA solutions AIOps framework for enhancing managed services.
Cross-industry experience Pre integrated DR to meet stringent SLA and business continuity.