Our client is one of India's most established public sector banks — over a century of history, 5,000+ branches, and millions of customers across retail, MSME, corporate, and agri segments. Facing mounting pressure to meet the expectations of a digitally native customer base, the bank embarked on one of the most ambitious digital transformation programmes in Indian public sector banking: consolidating all its services into a single, unified super application delivering seamless omni-channel experiences at scale.
Decades of platform evolution had left the bank with a fragmented digital estate — siloed applications incapable of delivering a unified customer experience. Consolidating them meant navigating complex multi-vendor integration, reconciling divergent technology roadmaps, and doing all of this within an aggressive 2–3 quarter go-live window, while maintaining RBI compliance and zero disruption to an active, high-volume customer base.
Cloud extended a microservices-based, RBI-compliant, secure by design high performance cloud built on Cloud4C's Bank-in-a-Box framework to host the super banking app, developed by IBM. Both primary and DR were hosted on Cloud4C Cloud, ensuring consolidated operations and frictionless run of the application. The solution unified all four banking service segments into a single super app on a cloud with enterprise-grade security embedded by design and 24/7 managed operations backed by contractual RPO and RTO commitments.
Go-Live in Months — Launched within the 2–3 quarter mandate.
99.99% Uptime — Industry-best availability from day one.
Near-Zero RPO | 0–4 Hr RTO — Business continuity delivered.
Four Segments, One Platform — Retail, MSME, corporate, and agri banking
fully unified.
Future-Ready Architecture — Scalable foundation for next-gen digital banking.