A leading private healthcare group in the Middle East is revolutionizing the healthcare sector with its commitment to delivering world-class medical care. With a team of more than 1,200 highly skilled doctors, they offer personalized and technologically advanced healthcare services. The healthcare group combines state-of-the-art technology with a human touch to provide exceptional care experiences for their 4 million annual patient visits.
The healthcare provider faced several challenges in their pursuit of modernizing their operations. Legacy IT infrastructure hindered their ability to provide efficient healthcare services. High latency systems caused delays in critical operations, while maintaining on-premises Healthcare Information Management Systems (HIMS) incurred extensive costs. Additionally, data security, risk management, and fragmented disaster recovery further posed obstacles to their ambitious care goals.
Cloud4C, as an Azure Expert Managed Service Provider, played a pivotal role in transforming their healthcare operations. By migrating their SAP applications to the Azure Cloud, Cloud4C enabled them to overcome their legacy IT limitations. We implemented advanced security measures, integrated disaster recovery, and managed services to ensure a smooth transition of the healthcare providers’ core HIMS to the cloud. This resulted in improved patient care experiences, data-driven capabilities, and cost reduction, empowering the healthcare provider to deliver next-generation services.
SLA of 99.9%
Dedicated SAP on
Azure CoE with AIOps
Single SLA, from infra
to application layer
6000+ SAP System Identifiers (SIDs)