The Client

Dodla Dairy procures about 1.03 million litres of milk from over 7 lakh farmers across 7,500 villages in South India. Founded in 1997, the Hyderabad headquartered dairy has a wide network of 6,500 distributors and close to 7,400 kiosks, across nine states in the country.

The Challenge

Milk being an essential commodity, its procurement and distribution must continue uninterrupted. Managing procurement records of 7 lakh farmers and keeping track of invoices for over 6500 distributors was an uphill task, clogging the bandwidth of the Procurement and Finance teams. The business critical processes demanded high accuracy and swift functioning. High dependency on teams and voluminous tasks limited the line of visibility for the Dairy, delaying invoicing and payment processes.

The Solution

Cloud4C delivered RPA as a Service solution to break down data silos and streamline high dependency processes. We identified and automated 16 processes, reducing process time by 40% with 100% accuracy. Our total ownership approach empowered Dodla teams to focus on high-value tasks for higher productivity. Additionally, our managed services support helped Dodla Dairy remain a star, with timely payments and delivery, even during the uncertain Covid-19 induced lockdown period.

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Key Accelerators

RPA certified experts UiPath Certified Experts designing and delivering benchmark RPA solutions for customers across verticals.
Benchmark RPA solutions RPA as a Service for total ownership of the automated processes and expert intervention and monitoring for 100% accuracy.
Building RPA solutions 200+ man years of experience in building RPA robots.
cross-industry experience Cross-industry experience to deliver improved accuracy, zero dependency, time optimization, better compliance and efficient governance.


Cloud4C RPA teams have been supporting us for a long time now. The biggest relief was during the lockdown when they ensured uninterrupted operations with intelligent automation and remote monitoring for milk supply. Now we are confident to move ahead with automation for other functions TESTIMONIAL

Mr. Krishna Prasad
Sr. Manager - IT, Dodla Dairy Ltd