A government-administered healthcare entity serving as the central healthcare authority for its region, responsible for delivering affordable and accessible care services to citizens across 17 hospitals and associate firms. With a mandate rooted in universal care, the organization operates at a scale where reliability, agility, and seamless service delivery are not aspirational standards. They are operational requirements.
The organization needed to effectively manage core systems and processes across all entities, streamline operations across 17 hospitals and associate firms, and gain unified visibility into processes to deliver better services. Monitoring critical health systems across all factions, operating with agility without IT management overhead, and ensuring uninterrupted business continuity and resilience to threats were the defining priorities that needed to be addressed.
The organization partnered with Cloud4C, who performed a detailed assessment before delivering a zero-disruption SAP transformation on HANA Enterprise Cloud (HEC). Mission-critical workloads were migrated to a well-architected HEC ecosystem with high-availability primary and DR hosting across two separate sites, fully managed services, a dedicated SAP Center of Excellence for 24/7 monitoring, continuous support to the business outcome level, and a scalable infrastructure built to integrate advanced healthcare technologies going forward.
Near 100% constant availability of SAP assets achieved
Significant TCO reduction delivered across the SAP environment
24/7 monitoring without fail across all SAP assets
Uninterrupted business continuity maintained across mission-critical healthcare systems