About the Client

A leading Malaysian university, known for its strong academic reputation and innovative approach, is rapidly growing its digital learning environment. As cybersecurity demands increase and the need for uninterrupted operations becomes critical, the university sought a trusted partner to manage its Microsoft Sentinel setup strengthening threat detection, speeding up incident response, and ensuring compliance across its entire IT landscape.

The Challenges

The lack of continuous threat visibility within its complex digital landscape posed a considerable challenge for the university. The institution faced vulnerabilities to evolving cyber threats, jeopardizing student records, intellectual property, and the uninterrupted functioning of academic activities due to the absence of a dedicated Security Operations Center and advanced threat detection technologies.

The Solutions

Through its MxDR services, Cloud4C effectively managed and operationalized the university's Microsoft Sentinel environment. By utilizing the Microsoft Security Unified Platform, the service offered round-the-clock monitoring across cloud, on-premises, and endpoint systems, facilitating real-time threat detection, SLA-backed incident response, and vulnerability management. Strategic governance and regular posture reviews guaranteed ongoing alignment with security and compliance standards.

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The Solutions

Through its MxDR services, Cloud4C effectively managed and operationalized the university's Microsoft Sentinel environment. By utilizing the Microsoft Security Unified Platform, the service offered round-the-clock monitoring across cloud, on-premises, and endpoint systems, facilitating real-time threat detection, SLA-backed incident response, and vulnerability management. Strategic governance and regular posture reviews guaranteed ongoing alignment with security and compliance standards.

KEY RESULTS

Reduced security incidents by 50 percent

24x7 real-time
monitoring

Increased productivity

100% compliance
with institutional
and regulatory
standards

automated policy

SLA-backed
incident triage
and rapid threat
response

secure access

Actionable
insights through
monthly reports

secure access

Bi-weekly threat
hunting with
tailored playbooks
and threat
intelligence