A major financial institution deployed RPA bots to perform the tasks of over 200 human staff – at about one third the cost.
A large part of the workload in insurance is routing claims. While some of this requires human decision making, RPA tools can speed up plenty of mindless busywork.
Because RPA is well suited to scale with a large and often-changing logic system like a supply chain - both national or international.
Given the necessity of up-to-date patient data, RPA’s ability to transfer data across systems can reduce massive human work.
Let the Implementation Benefits Answer...
To truly capture the benefits of RPA, employ proper governance, careful planning, and well-structured design, considering for AI/ML possibilities. And, implementing AI/ML automation, RPA could be the key “intelligent force” whose programmability turns an AI system into a real competitive advantage.