Recommencing RPA: A Guide for CIOs

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It’s the right time for CIOs to bring back RPA projects which were on halt for long. All they need to do is, have the right strategy in place for an upfront outcome.

CIOs are on a pursuit for the best RPA models. Automation projects that were once abandoned, must be recommenced, amid rising competitions and extended remote working mode. The mounting pressure to lead ahead in digitalization is motivating them to incorporate RPA as a part of long term business strategy. They need perfect solutions, instant outcomes and optimized costs, to ensure their intelligent automation roadmap meets the organization's larger goals.

Even though the leaders are willing to start from where they left, lack of expert support is delaying the process, forcing them to carry on with legacy infrastructure. At this point, recommencing RPA may seem like a challenge and getting on a long journey. But we have simplified the process to bring your RPA projects back on track, with intuitive and business aligned intelligent automation models, complete with expert recommendations, frictionless execution and sustained management. Here’s what we recommend:

You Need an Impactful Feasibility Study

Feasibility studies ensure that RPA is incorporated for processes that are aligned to and are priority for the organization’s business needs. You must know what you are automating, how, and for what overall impact

Here are the 3 Ds that manifest the Whys and Hows of governance in Robotic Process Automation.

Take lessons from initial setback

Initial phases of RPA implementation have delivered mixed outcomes to enterprises, leaving them in a state of dilemma in going ahead with large scale automation. Some leave the initiative halfway, while the others incorporate the learnings from the initial phase and make the process better. CIOs must let go of the inhibitions to comprehensively understand why RPA did not yield the desired results, with an impactful feasibility study. Why was RPA implemented for earlier processes? Was it to optimize voluminous and mundane tasks? Did the RPA provider simply build the Robots and left you to take care of the rest? Revisit the initiative to redefine the need and process for automation.

Identify the right processes and the right tools

A feasibility study would help eliminate the processes that need not be automated and might not deliver the desired results. It guides in selecting the right processes for automation, at the right time, and with the right strategy. The Robots to be developed must understand what needs to be done, thus randomly choosing a project would incur additional costs, without realization of stated objectives.

Once the processes are identified, RPA needs to be backed by the latest technology tools to bring efficiency for complex tasks. This requires support of teams that combine technology expertise with domain understanding. You must insist on consistent monitoring even after RPA implementation. Further, the automated environment needs strict governance to alleviate complexities and enable organizations to enjoy the full potential of Robotic Process Automation. Exceptions are bound to be there and these have to be properly handled, with maturity and skill.

Build The Right Strategy with Outcome Based Model

There are many RPA business models to choose from. Recommencing stalled projects needs a well-defined strategy, designed on an outcome based model. With innovative models as RPA as a Service, CIOs are equipped to experience the results, right from the start. Automated processes are bound to deliver desired outcomes with a result oriented approach. You must look beyond saving hours or gaining accuracy from a one off process. Process automation must be seen from a wider perspective of overall efficiency gain and productivity lift to add to the topline and bottom line growth. And, thus your project objective must aim for higher outcomes, quantifiable and measurable with well defined metrics. Hold your technology partner accountable for the outcomes and not just project delivery.

Transform Businesses and Restart Automation with Cloud4C

We will not leave you halfway. Pick up your abandoned RPA initiatives. We are with you. Our experts will work with you to identify processes for automation, build trust with your employees and bring RPA back on track.

As a leading RPA as a Service solutions provider, Cloud4C will help you get the desired results. Contact us today to know more about our services.