Application Management Services(AMS)

With SAP AMS services, Cloud4C provides enterprises with
                                unhindered access to correct resources and skill sets.With SAP AMS services, Cloud4C provides enterprises with
                                unhindered access to correct resources and skill sets.

“Organizations of different landscapes, in the journey of implementing sophisticated enterprise software solutions, often ignore the real value of the implemented solutions.

Don’t be that guy!”

Business technology models continue evolving, the pace of change is accelerating, and real-time insights are becoming a critical component of business success and, most importantly, business survival.

A major part of digital transformation includes moving to an innovative digital core, which typically is an organization's ERP system. Careful planning, which includes choosing a partner that can support the initiative with advanced tools, a portfolio of services and a library of best practices and lessons learned, is required to make the move easier.

Further, per the ERP studies conducted – one of the common misconceptions is that once the system is implemented, that is it! Also, it is assumed that benefits are achieved right away, and no new needs will come up.

These common assumptions have a profound impact on the application’s return on investment (ROI), along with user adoption and overall application workflows.

Cloud4C's SAP AMS provides smart and efficient ways to optimize and generate more value for application portfolios.

Why Cloud4C is a Trusted SAP Partner?

Achieving Application Objectives With A Strategic Approach

Cloud4C SAP Center of Excellence (COE) specializes in delivering sturdy and pliable application management services (AMS) to an organization’s IT and business objectives.

As part of SAP Application Management Services (SAP AMS), our in-house and global gamut of the delivery network enables our clients to have unhindered access to the correct resources and skill sets, along with the proven industry experience to resolve our customer's strategic application management objectives.


One of the leading SAP partners with implementations across the world

Rainbow Hospital, one of the largest healthcare chains in the world witnesses 70% increase in SAP Application efficiency

Cloud4C Full Suite of Application Management Services


    Application Evolution & Change Management


    Functional Application Support


    SAP Application Basis Support


    SAP HANA DB Management


    Operating System (OS) Maintenance









  • Vendor Responsibility limited to Application Management Services

  • Vendor Responsibility limited to ongoing technical operations, maintenance And Management

  • Vendor Responsibility limited to infrastructure

Cloud4C manages complete stack


ISO 9001




ISO 22301

Service Management

ITIL/ISO 20000

Overall Framework


Guaranteed Availability


Global Support


Cloud4C SAP Application Management Services (SAP AMS)

Comprehensive Application Lifecycle Advisory For Better Optimization

Cloud4C provides a full-lifecycle SAP AMS, from upfront advisory services through to application optimization and innovation. We leverage deep SAP specialization from our 25 industry, technical, and functional centres of excellence to deliver differentiated AMS results to our clients. Our SAP Application Management Services (SAP AMS) comprehensive package including the following

SAP AMS Icon for Problem Management Functional Technical
Production & Non-Production Support
Flexible Service Coverage (24x7, 24x5,16x5, 8x5)
SAP ERP & Third Party / Custom Applications (Functional & Technical Support)

Functional Configuration Assistance


Service Request(SR) Management 


Problem Management (Functional /Technical)


Customizations Bug Fixing


Proactive Job Monitoring


Root Cause Analysis


Special Business Event Coverage


Solution Documentation

Cloud4C Services Portfolio

Accelerating Your SAP Deployments & Migrations

Our rich pool of certified Functional and Technical consultants provide Implementation, Development, Upgrade, Production support and Maintenance services for SAP ECC, S4H versions, SCM, Business Warehouse, CRM, GRC, Solution Manager, NetWeaver Applications, BI/BO, BPC, HANA etc., on a global delivery model. We have robust templates for Estimation, Implementation, Upgrade, Migration & support. Our accelerators around SAP System Deployments and Migrations, AMS help us to serve enterprises of any size.


L1, L2 Support


L3 and L4 Support Incident Support


Release and Configuration Management


Testing Support Services


Minor and Major Enhancements

SAP Competency Overview

Leveraging Our AMS For SAP Capability For Every Possibility

Cloud4C SAP Application Management Services is built with the right combination of industry, technology, process, and full lifecycle assets integrated with our service delivery.

Industry Vertical We Serve






Life Sciences




Financial Services

Lines Of Businesses We Serve


Enterprise Resource Planning (ERP)


Supply Chain Management (SCM)


Supplier Relationship Management (SRM)


Master Data Governance (MDG)


Customer Relationship Management (CRM)


Business Intelligence/ Business Objects (BI/BO)


Extended Warehouse Management (EWM)


Human Capital Management (HCM)



SAP AMS- Icon for Sybase

OS/DB We Support


Unix Flavours


Windows Family






MaxDB & DB2





SAP Platform Components We Support

Flexible Engagement Models

Designed To Fulfill Your Diverse Requirements

Cloud4C’s four different levels of packaged application management services for SAP Applications, make it easy for organizations to manage frequent software releases, expand functionality, and simultaneously reduce cost.

The models are differentiated based on the responsibility handled, location of the team, benefits derived, pricing and accountability for measured (and customised) business and IT outcomes. To know more, please download the Cloud4C SAP AMS brochure.

Engagement Models






Managed Service



Not sure which engagement model is right for you?

Cloud4C offers the flexibility you’ve been looking for. We can start small with a pilot program and then customize a program that meets your specific needs and budget to ensure that your applications are running smoothly, and satisfaction levels of your end users would be our priority. Schedule a Free assessment to realize easily up to 40% reduced TCO on your SAP workloads

Schedule a call with our SAP Expert

Accelerate Your Digital Transformation with Cloud4C Switch2Cloud

With the digital transformation age in full swing, is your organization equipped to harness the power of next-generation software and in-memory processing?

Cloud4C Switch2Cloud seamless migration and management services portfolio, helps you fast-track your move to SAP S/4HANA –by helping you accelerate execution, increase business agility, and improve productivity without business disruption. It comprises of SAP Managed Services, S/4 Transformation services and SAP AMS, all bundled together to provide a seamless experience to our customers.


Package to Accelerate customers adoption of

S/4HANA in Cloud


SAP Managed Services


SAP S/4HANA Conversion


Application Management




Reduce TCO 
for Customer


Single Stop Shop 
for Platform Mgmt.


Intelligent Managed Services 
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Why Cloud4C For SAP AMS?

Choosing Us Will Bring Value In Following Ways


SAP Consultants Globally


SAP Projects Handled


Centers of Excellence around App development and Excellence


Migration and Managed services projects


SAP Production workloads


SAP Implementations


Upgrade Planning and Analysis & 20+ Upgrades


Advisory Services Engagements and 75+ Optimization Projects


Application Management & Support


Experience SAP And Its Impact On 
Business Transformation