Application Management Services(AMS)

With SAP AMS services, Cloud4C provides enterprises with
                            unhindered access to correct resources and skill sets. With SAP AMS services, Cloud4C provides enterprises with
                            unhindered access to correct resources and skill sets.

“Organizations of different landscapes, in the journey of implementing sophisticated enterprise software solutions, often ignore the real value of the implemented solutions.

Don’t be that guy!”

Business technology models continue evolving, the pace of change is accelerating, and real-time insights are becoming a critical component of business success and, most importantly, business survival.

A major part of digital transformation includes moving to an innovative digital core, which typically is an organization's ERP system. Careful planning, which includes choosing a partner that can support the initiative with advanced tools, a portfolio of services and a library of best practices and lessons learned, is required to make the move easier.

Further, per the ERP studies conducted – one of the common misconceptions is that once the system is implemented, that is it! Also, it is assumed that benefits are achieved right away, and no new needs will come up.

These common assumptions have a profound impact on the application’s return on investment (ROI), along with user adoption and overall application workflows.

Cloud4C's SAP AMS provides smart and
                                    efficient ways to optimize and generate more value for
                                    application portfolios.

Why Cloud4C is a Trusted SAP Partner?

Achieving Application Objectives With A Strategic Approach

Cloud4C SAP Center of Excellence (COE) specializes in delivering sturdy and pliable application management services (AMS) to an organization’s IT and business objectives.

As part of SAP Application Management Services (SAP AMS), our in-house and global gamut of the delivery network enables our clients to have unhindered access to the correct resources and skill sets, along with the proven industry experience to resolve our customer's strategic application management objectives.

 

One of the leading SAP partners with implementations across the world

Rainbow Hospital, one of the largest healthcare chains in the world witnesses 70% increase in SAP Application efficiency

Cloud4C Full Suite of Application Management Services

  •  

    Application Evolution & Change Management

  •  

    Functional Application Support

  •  

    SAP Application Basis Support

  •  

    SAP HANA DB Management

  •  

    Operating System (OS) Maintenance

  •  

    Virtualization

  •  

    Servers

  •  

    Storage

  •  

    Networking

  • Vendor Responsibility limited to Application Management Services

  • Vendor Responsibility limited to ongoing technical operations, maintenance And Management

  • Vendor Responsibility limited to infrastructure

Cloud4C manages complete stack

Quality

ISO 9001

Security

BS7799/ISO27001

IT SCM

ISO 22301

Service Management

ITIL/ISO 20000

Overall Framework

COBIT, ISACA

Guaranteed Availability

99.5%

Global Support

24X7

Cloud4C SAP Application Management Services (SAP AMS)

Comprehensive Application Lifecycle Advisory For Better Optimization

Cloud4C provides a full-lifecycle SAP AMS, from upfront advisory services through to application optimization and innovation. We leverage deep SAP specialization from our 25 industry, technical, and functional centres of excellence to deliver differentiated AMS results to our clients. Our SAP Application Management Services (SAP AMS) comprehensive package including the following

SAP AMS- Icon for Problem
                                    Management (Functional /Technical)

Production & Non-Production Support

Flexible Service Coverage
(24x7, 24x5,16x5, 8x5)

SAP ERP & Third Party / Custom Applications

(Functional & Technical Support)

 

Functional Configuration Assistance

 

Service Request(SR) Management 

 

Problem Management (Functional /Technical)

 

Customizations Bug Fixing

 

Proactive Job Monitoring

 

Root Cause Analysis

 

Special Business Event Coverage

 

Solution Documentation

Cloud4C Services Portfolio

Accelerating Your SAP Deployments & Migrations

Our rich pool of certified Functional and Technical consultants provide Implementation, Development, Upgrade, Production support and Maintenance services for SAP ECC, S4H versions, SCM, Business Warehouse, CRM, GRC, Solution Manager, NetWeaver Applications, BI/BO, BPC, HANA etc., on a global delivery model. We have robust templates for Estimation, Implementation, Upgrade, Migration & support. Our accelerators around SAP System Deployments and Migrations, AMS help us to serve enterprises of any size.

 

L1, L2 Support

 

L3 and L4 Support Incident Support

 

Release and Configuration Management

 

Testing Support Services

 

Minor and Major Enhancements

SAP Competency Overview

Leveraging Our AMS For SAP Capability For Every Possibility

Cloud4C SAP Application Management Services is built with the right combination of industry, technology, process, and full lifecycle assets integrated with our service delivery.

Industry Vertical We Serve

 

Manufacturing

 

Retail

 

Life Sciences

 

Hi-Tech

 

Financial Services

Lines Of Businesses We Serve

 

Enterprise Resource Planning (ERP)

 

Supply Chain Management (SCM)

 

Supplier Relationship Management (SRM)

 

Master Data Governance (MDG)

 

Customer Relationship Management (CRM)

 

Business Intelligence/ Business Objects (BI/BO)

 

Extended Warehouse Management (EWM)

 

Human Capital Management (HCM)

 

Finance

SAP AMS- Icon for
                                    Sybase

OS/DB We Support

 

Unix Flavours

 

Windows Family

 

SAP HANA

 

Oracle

 

MaxDB & DB2

 

MS SQL

 

Sybase

SAP Platform Components We Support

Flexible Engagement Models

Designed To Fulfill Your Diverse Requirements

Cloud4C’s four different levels of packaged application management services for SAP Applications, make it easy for organizations to manage frequent software releases, expand functionality, and simultaneously reduce cost.

The models are differentiated based on the responsibility handled, location of the team, benefits derived, pricing and accountability for measured (and customised) business and IT outcomes. To know more, please download the Cloud4C SAP AMS brochure.

Engagement Models

 

Augmentation

 

Co-sourcing

 

Managed Service

 

Outsourced

Not sure which engagement model is right for you?

Cloud4C offers the flexibility you’ve been looking for. We can start small with a pilot program and then customize a program that meets your specific needs and budget to ensure that your applications are running smoothly, and satisfaction levels of your end users would be our priority. Schedule a Free assessment to realize easily up to 40% reduced TCO on your SAP workloads

Schedule a call with our SAP Expert

Accelerate Your Digital Transformation with Cloud4C Switch2Cloud

With the digital transformation age in full swing, is your organization equipped to harness the power of next-generation software and in-memory processing?

Cloud4C Switch2Cloud seamless migration and management services portfolio, helps you fast-track your move to SAP S/4HANA –by helping you accelerate execution, increase business agility, and improve productivity without business disruption. It comprises of SAP Managed Services, S/4 Transformation services and SAP AMS, all bundled together to provide a seamless experience to our customers.

 

Package to Accelerate customers adoption of

S/4HANA in Cloud

 

SAP Managed Services

 

SAP S/4HANA Conversion

 

Application Management

 

Non-SAP
Workloads

 

Reduce TCO
for Customer

 

Single Stop Shop
for Platform Mgmt.

 

Intelligent Managed Services
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Why Cloud4C For SAP AMS?

Choosing Us Will Bring Value In Following Ways

250+

SAP Consultants Globally

1000+

SAP Projects Handled

25

Centers of Excellence around App development and Excellence

550+

Migration and Managed services projects

1000+

SAP Production workloads

475+

SAP Implementations

75+

Upgrade Planning and Analysis & 20+ Upgrades

100+

Advisory Services Engagements and 75+ Optimization Projects

75+

Application Management & Support

Experience SAP And Its Impact On
Business Transformation