Managed Services

Cloud4C supports enterprises with personalized services, delivery & operating models Cloud4C supports enterprises with personalized services, delivery & operating models

Your business-critical applications need to run uninterrupted around-the-clock. To make your SAP applications work undisrupted, meet business-demands, and be future-proof, it is crucial to continually supervise and enhance SAP environments. Managing an SAP landscape can be challenging, time-consuming, and requires expert SAP skills. An SAP Managed Services Provider can help in streamlining your business processes, reduce Total Cost of Ownership (TCO), and enables you to focus on our business goals by freeing your teams from managing your SAP environment.

Cloud4C is one of the largest and trusted SAP partners and is the world’s largest Automation driven managed services provider in high growth economies. Our unique pool of trained and certified experts understand the nuances of SAP and have expertise in handling SAP environments across various industries. We leverage our infrastructure and, application management expertise to create a fool-proof strategy for managing mission-critical business applications.

Cloud4C experts take care of your total environment and provide 24x7x365 assistance in managing your SAP applications

Key Benefits of SAP Managed Services

 

Reduced TCO & Maintenance costs

 

Around-the-Clock Support Services in regional language

 

Flexibility to Scale as per business needs

 

High Availability & Guaranteed uptime

 

Business Continuity with Zero Disruptions

 

Application & Database Security Audits

 

Administration & monitoring by Expert SAP resources

 

Enhanced protection with 24*7 Security Services

Cloud4C SAP Managed Services Offerings

At Cloud4C, we provide reliable SAP managed services that assure high availability and disaster recovery capabilities, ensuring your SAP operations are running without interruptions. Be it infrastructure administration, Migration & Provisioning support, Cost optimization, Monitoring & Management, Reporting & Control, we support you with personalized services, delivery & operating models. Our dedicated team(s) takes care of your total environment and provide 24x7x365 assistance in managing your SAP applications.

 
Managed Infrastructure, Migration & Provisioning

As an SAP Managed Services Provider, we handle On-prem/Cloud infrastructure administration, datacenter administration as well as migrations to the Cloud. We manage and migrate SAP workloads to all the major cloud platforms like AWS, Azure, and GCP using industry best tools and leading practices. We undertake Environment discovery, cloud readiness assessments, Proofs-of-concept, zero-friction onboardings & migrations.

 
SAP New Implementation & Support

We help in identifying new opportunities to meet emerging business needs. Our Certified experts also help in creating roadmaps for new implementations that help in deciding how to scale SAP in other business operations.  As part of SAP Managed Services, we implement and support existing and new features/functionality.

 
Monitoring and Audits

To ensure high availability, we provide 24x7 operational support, proactively identify issues, and remediate them. We perform regular application and Database audits to ensure that there are no vulnerabilities or non-compliances. Our automated/intelligent and Proactive monitoring makes your systems run accurately.

 
Administration & Quality (Upgrades, Health checks)

Being an SAP Managed Services Provider, we take full ownership of Database administration, SAP Installations, Enhancements & Upgrades. We also perform automated Health checks/SAP Quality checks and take care of incident and change management systems to make sure that everything is working as intended.

 
SAP Security & Governance

Vulnerability Assessments, Security strategies, data protection are the core of our SAP security services. Our robust governance model provides role-based access control, and our 24*7 Security Operation Center (SOC) provides enhanced protection for your SAP applications. We maintain live dashboards for Alerts and Events. We adhere to geographical and industry vertical-specific compliance controls (GDPR, IRAP, NESA, SAMA, etc.), assuring enhanced SAP security.

 
Outage Handling & Business continuity

As part of our SAP Managed Services, we provide automated Backup and Disaster recovery services (DRaaS). We ensure near-zero downtime and keep your business operations running at any given time. In the event of outages, we do an auto start of SAP applications, SAP HANA, Sybase ASE, MAX DB, etc.

 
Reporting

We follow AIOps based reporting and utilize predictive analysis for capacity planning,
etc. We also provide live dashboards, Monthly reports, Quality reports, etc.

sap services

Some of our Success Stories

 

Telecom

Cloud4C helps a Telecom Giant trim costs and embrace a Digital, Data Driven World with SAP HANA on a SAP certified community cloud

 

Medical Retail

A Leading Healthcare Retail Chain gets In-Country SAP Cloud Advantage with Cloud4C

 

Oil & Gas

Cloud4C hosts and manages mission critical SAP workloads on Azure for an oil and gas major in Middle East

Cloud4C’s Deep Expertise in SAP Managed Services

Experience

Globally one of the oldest and largest SAP partners managing huge HANA workloads. 180+ Large Enterprise Customers, 50+ S/HANA Projects delivered

Value for Money

Cost-effective and scalable solutions, pay as you go models, provide you the flexibility to scale as per your business needs

Expertise

Highly experienced and certified SAP teams with proven prowess in SAP upgrades, implementations, maintenance, and support

Optimum Delivery

Business models (Onsite – Nearshore – Offshore) models, perfectly aligned for customer’s requirement

Agile & Consistent Delivery through Automation

Time tested methodologies to implement SAP solutions and Automation of tasks throughout the project lifecycle to optimize performance

Centers of Excellence (CoEs) & Migration Factories

25 CoEs across Application Lifecycle Management across all cloud platforms (AWS, MS Azure, GCP, IBM, Alibaba) and Intelligent Migration

Global Presence

25 countries, 52 locations, certified and skilled global resources

Intelligent Managed Services Powered by AIOps

Immediate action for threat detection. Single SLA up to application login layer. Managed services up-to SAP Basis technical layer.

Certified SAP Center of Excellence

SAP CoE supporting the entire SAP portfolio is certified in multiple services.

SAP Certified Provider

SAP Managed Services- Icon for Reporting SAP Managed Services- Icon for Proactive Monitoring SAP Managed Services- Icon for Auto Reaction Methods SAP Managed Services- Icon for Monitoring

Experience SAP And Its Impact On Business Transformation