AZURE EXPERT MSP Committed to your success


IT environments are becoming increasingly complex, heterogeneous and have to comply with geography specific and industry specific compliances all the time. In such evolving markets and businesses, flexible, scalable, secure and responsive infrastructure is a top priority for enterprises.

Outsourcing Infrastructure Management to a reliable and proven technology partner can improve enterprise efficiency, cost-effectiveness, and compliance control.

Cloud4C Managed Services help enterprises reduce costs, accelerate time-to-market, enhance operational efficiencies and simplify IT management

  • Cloud Services for Azure

    Managed infrastructure and development environments in the Azure Cloud, combining the most advanced monitoring tools in the industry with our Azure Center of Excellence.

  • Managed Services for Virtual Private Cloud

    Our highly secure cloud compute and storage environment that runs critical business applications with preconfigured workload solutions, is delivered from multiple locations and meets high standards for data sovereignty and availability.

  • Dedicated SPOC for driving the deployment activities

    Our Enterprise Grade Managed services help augment heterogeneous and complexities technology environments through optimized delivery model, supported by robust processes such as ITIL, ITSM, CoBIT, our proprietary service delivery processes backed by SLAs

Our Enterprise Grade Managed services help augment heterogeneous and complexities technology environments through optimized delivery model, supported by robust processes such as ITIL, ITSM, CoBIT, our proprietary service delivery processes backed by SLAs

We determine workload needs, transform and migrate applications without disruption, furnish a secure, stable infrastructure and provide a smooth transition to your service model(s)


SAP Basis, Oracle e-Biz, Banking and FSI, Microsoft Sharepoint, Dynamics


Tools : Azure Native + 3rd Party (SIEM, PIM, DAM, HBSS, VA, PT, Encryptions), Containers -> Falcom, SECCOM, Apparmor, Achore engine

Backup & Replication

Azure - Backup, Commvault Réplication ASR, Cloudendure, Veeam, Native DB replication




Azure Cloud Platform Management, IaaS as Code,Performance Optimization, Automation & Monitoring and Service Management & Governance


Virtual Instances - OS [Windows, Linux] Containers - Dockers& Kubernetes on VM, Azure Kubernetes Services and Azure Native Services, Big Data Platform Storage

Database Management

Azure PaaS [MS SQL, MariaDB, MySQL, PostgreSQL], DB on VM [MS SQL, MySQL, MariaDB, PostgreSQL, SAP HANA, SAP ASE, MaxDB


Azure Cloud Native - Firewall, Load Balancer, VPN Gateway, Express Route, OEM Appliances - Fortinet, Cisco, F5, A10, Barracudda

DevOps / Automation

Terraform, Chef, Ansible, Puppet, SAP LaMa



Cloud4C offers enterprises a single SLA up to application login with end-end responsibility of IT management including security with a robust stack of 40+ information controls along with regulations and global compliances like GDPR, IRAP, FedRAMP, OJK, MAS, RBI, etc.


Our home-grown capabilities around AI automate rendition with customized processes of SSRA, REDag, Delay, SIP, VESDA over and above ITIL catering to the challenging needs of true DevSecOps environment supported by 24X365 pan worldwide services

SSRA(Special situation Rapid Action) - Ensure deviations from the given services are addressed in less than 24 hours there by improving customer satisfaction

VESDA (Very Early Service Disruption Alert) – Proactive alert mechanism to minimize incidents

Redfiag & Delay – Technical and Process resolution

SIP& SIT – Service Improvement Program and Solution implementation team - to identify, anlayse, govern and execute the resolutions for issues leading to total incident reduction

Red Flag


In-depth research on monitoring tools and Alerts

Stringent SLAs to deliver excellent customer experience consistently

Open Source technologies, Ported to hyper scale platforms

Customized SLAs and Workflows based on Enterprise needs

Tools developed by in-house automation team


Myshift Portal offers a comprehensive solution and service portfolio through its own software product, Simplify management and maximizes value to the business by consolidating all core IT processes including incident, problem, and knowledge management.

  • Incident Management
  • Operational and TAT Reports
  • Integration with CSP Reports

Cloud4C CSP (Customer Support Portal) – Customer Support Portal contain customer related infrastructure view, operations, monitoring and support of services. Dashboard contains – Devices Assigned to the Customer, Support Tickets summary, Customer User Management, Reports

Configuration Management Database portal (CMDB)

CMDB portal is a repository that acts as a data ware house for IT installations. All the hardware utilized for order implementation is recorded in this CMDB application. Complete Asset management is recorded in this application.


Inbuilt Monitoring with the Zabbix tool.

  • Website Monitoring

    Tracking the processes, traffic, availability and resource utilization of cloud-hosted websites.

  • Virtual Servers/Instances Monitoring

    Monitoring the virtualization infrastructure and individual virtual machines.

  • Database/RDS Monitoring

    Monitoring processes, queries, availability, and consumption of cloud database resources.

  • Virtual Network Monitoring

    Monitoring virtual network resources, devices, connections, and performance.

  • Storage Monitoring

    Monitoring storage resources and their processes provisioned to virtual machines, services, databases, and applications.

Bundled ServicesOutcome based -Efficiency

Cloud4C harvests the cloud native technology for right sizing of your requirements leading to a Lower TCO and greater efficiencies by porting community reference frameworks

Shared services

Robust framework matured by serving over 60 of the Fortune 500 enterprises to cater to your needs.


Our framework is built on globally acceptable norms, and we work on any changes to compliances so that enterprises needn’t exert this burden on their IT workforce.

Services coupled with consultative approach & optimisation theory to bring efficiency in the overall customer IT eco-system

Service engineering and R&D team focusing on latest developments & product enhancements to ensure full value from their investments

  • Scalable across geographies, BUs, and portfolios, accommodates enterprise complexity
  • Rationalizes infrastructure, platform, and software in the Cloud
  • Proprietary ranking and scoring model refined over hundreds of engagements provides objective analysis
  • Fast time-to-value through early visibility of quick wins and ROI
  • Consistent, proven methodology recognized by the industry


Managed services portfolio
  • Infrastructure Management
  • Operating System Management
  • Network Management
  • Storage Management
  • Database Management
  • Backup Management
  • Security Management
Cyber Security
  • Cyber SOC Cyber Security Assessment Services
  • Network Security Services - (Cloud4C / Azure / AWS / GCP)
  • Access Control Services
  • Data Security Services
  • Virtualization Security Services
Specialized Focus
  • SAP (HANA, S/4 HANA, Basis)
  • Banking - Finacle, FIS
  • Government
  • MS Dynamics
  • Tier 1 Applications SOC



Cloud4C Managed Services on Azure enables you to quickly and easily deploy your cloud infrastructure, and simplifies the on-demand provisioning of commonly used pre-dened cloud stacks. With an infrastructure designed to meet your application needs, Azure Managed Services’ automation and integration with your existing ITSM service catalog allows you to quickly stand up applications in either test or production environments through a self-service portal.

Monitoring and Event Management

With Cloud4C Managed Services on Azure, your Managed Environment is congured for logging and alerts based on best practices to ensure security and system health. Azure Managed Services monitors, correlates and investigates alerts to detect and resolve incidents proactively. Cloud4C aggregates and stores all operational logs, and customers have full access to CloudWatch and CloudTrail for full transparency

Patch and Continuity Management

Cloud4C Managed Services on Azure takes care of all of your patching and backup activities to help keep your resources current and secure. When updates or patches are released by OS vendors, Cloud4C Managed Services applies them in a timely and consistent manner to minimize the impact on your business. Critical security patches are applied immediately, while others are applied based on the patch schedule you request.


Cloud4C Managed Services on Azure are hosted in multiple regions world-wide. Each region is a separate geographic area. All components of the AMS service are deployed, validated and operationalized within a region, supporting customers who require full support solely out of one region and supporting their region redundancy plan requirements.

Security and Access Management

Cloud4C Managed Services on Azure protects your information assets and helps keep your Azure infrastructure secure. With anti-malware protection, intrusion detection, and intrusion prevention systems, our Managed Services manages security policies and is able to quickly recognize and respond to any intrusion. By conguring default AWS security capabilities and best practices, such as Identity and Access Management (IAM) roles, Cloud4C removes the complexity of managing multiple authentication mechanisms


Cloud4C Managed Services on Azure offers a secure and compliant Landing Zone, and a step-by-step process for extending your security, identity, and compliance perimeter to the cloud. Cloud4C offers compliance certification mapping for HIPAA, GDPR, SOC, PCI and ISO Our rigor and controls help to enforce your corporate and security infrastructure policies, and enable you to develop solutions and applications using your preferred development approach.

Change Management

Cloud4C Managed Services on Azure provides secure and efficient means to make controlled changes to your infrastructure to ensure compliance. Changes are approved and automated through our approval engine, and can be scheduled via self-service.


Cloud4C provides a monthly summary of key performance metrics, including operational activities, events and their respective impact, as well as recommendations to optimize platform usage and optimize cost so that you get the most out of your investment.

24 x 7 Service Desk

Cloud4C Managed Services on Azure brings cloud engineering expertise to your team with a fully staffed service desk available to answer questions, resolve incidents and perform and manage complex change requests. We are available 24x7 365 days a year to augment and empower your team to accelerate your cloud operations.

Enterprise Support

Cloud4C Managed Services on Azure includes access to Enterprise Support, a concierge-like service providing 24x7 technical support from highly qualified engineers, tools, and technologies to automatically manage the health of your environment.

Incident Management

Cloud4C Managed Services on Azure monitors the overall health of your infrastructure resources, and handles the daily activities of investigating and resolving incidents.

We manage, You reap the benefits

  • Improve Business Operations

    With integrated processes enterprises benefit from higher operational transparency, agility and automation.

  • Reduce Total Cost of Ownership

    With the various options to choose, enterprises have freedom to select the best option based on the criticality of the business applications and type of services required. You also gain flexibility in changing the services based on the growing business requirements.

  • Leverage Pay ‘as you use’

    Cloud4C managed services model offers a range of payment options, instant scalability according to business needs and adaptive pricing as cloud assets grow