Business success with Intelligent Cloud Managed Services

Intelligent Cloud Managed Services Powered by AIOps

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As more businesses embrace hybrid cloud environments and adopt leading-edge technologies, IT Operations become complex and data voluminous. IT Operations teams need to keep up with this pace. Organizations need to innovate and find ways to free up skilled personnel for strategic projects rather than focusing on mundane tasks.

AIOps for your IT Operations

Cloud4C AIOps leverages Big data, Machine learning, and Analytics to help IT Operations teams predict, find, and fix issues faster.

As embracing cloud/multi-cloud has become an executive mandate, managing IT Operations turns out to be a challenging job day after day. While complexity grows at an exponential speed, continuous service assurance especially in large enterprises that generate millions of operational events every day becomes a task beyond human capability.

Artificial Intelligence for IT Operations (AIOps) is the digital evolution for IT Operations teams at enterprises to reduce manual efforts, streamline operations, identify and remediate issues affecting performance of vital functions and contribute to more strategic innovation to the business.

Cloud4C AIOps platform utilizes Big data, modern Machine Learning and other Advanced analytics technologies to directly and indirectly enhance IT operations (monitoring, automation and service desk) functions with proactive, personal and dynamic insight.

Automation Encoded into IT Managed Services

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Having managed 40,000 VMs for over 3,500+ enterprises across the world for the past decade, Cloud4C developed their AIOps Center of Excellence (CoE) enabling the following for enterprises.

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Cloud4C - Your Partner for End-to-End Cloud Managed Services

24/7 End-to-EndIntelligent Managed services powered by AI
Single SLA forApplication and Database layers
20+ dedicated Centers of Excellence (CoEs) for multi-cloud platforms and applications
ISO certified ITIL/COBIT driven process approach
26+ Security tools with 40+ security controls for seamless productivity
Country and Industry specific compliance across the world

Intelligent Managed Services powered by Cloud4C AIOps

Cloud4C AIOps managed services apply AI, machine learning and neural network techniques to monitor data from applications, cloud services, networks and infrastructure. It helps in proactive early detection of changing conditions so IT Operations and DevOps teams can detect and resolve situations before those impact customers, partners or employees.

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Cloud4C offers a critical layer of intelligence and integration between performance monitoring and IT Service Management (ITSM) systems to reduce unnecessary operational actions. AIOps also facilitates a collaborative workspace to resolve situations and capture the remediation knowledge for probable root cause of similar situations. In short, Cloud4C AIOps provides rapid mean time to detect (MTTD) and mean time to resolve (MTTR) incidents.

Cloud4C AIOps brings IT Ops and DevOps teams a deeper understanding and control of critical IT architecture, services and business applications. Operators get a rich set of tools for proactive notification and recommended probable root cause to avoid business service interruptions.

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Cloud4C AIOps Benefits

Benefits of AIOps Managed services by Cloud4C

Business benefits

  • Lower complexity and cost

    Reduces alerts by up to 99% and cuts incident ticket volume by upto 60%

  • Continuous assurance

    Handles millions of events per day to automate analytics and provide accurate remediation insights that keep critical business services at peak levels

  • Improved Service-quality

    Significant decrease in Mean Time To detection (MTTD), Mean Time to Acknowledge (MTTA), and Mean Time To Resolution (MTTR) for enhanced customer experience and more productivity

  • Continuous software delivery

    Automates workflows with out-of-the-box integrations and open APIs to incident management, runbook automation and continuous software-delivery systems for improved responsiveness and scale

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HOW AIOps Works With DevOps

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AIOps enables the use of complex infrastructure management and cloud solution monitoring tools to automate the Data analysis and routine DevOps operations.

Cloud4C AIOps and Data Sovereignty

Data sovereignty compliance is a mandate for many companies and government organizations considering a move to the cloud. Cloud4C with the help of AIOps capability is committed to meeting the demands of customers facing stricter laws concerning data processing and storage.

Data Sovereignty with Cloud4C AIOps

Looking to transform your Cloud Operations?

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